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MSO Symposium

2025 Conference Agenda

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*Note the agenda is subject to change

9:00 - 10:00 a.m.

Networking Breakfast, Sponsor Showcase

Sponsored by LKQ Corporation

10:00 - 10:15 a.m.

Welcome and Introductions

Master of Ceremonies | Brian Kaner , President and CEO, Boyd Group Services Inc.

10:15 - 11:00 a.m.

Global Uncertainty & Tariffs: Economic Implications for Companies and Markets

Nasdaq’s Senior Director of Economic Research opens the 2025 MSO Symposium with an exploration of the state of the US economy. Details of the presentation will include the economic and market impacts of US trade policy. This session will also examine the explanations for record high US equity prices amid economic crosscurrents.

Michael Normyle, Senior Director of Economic Research, Nasdaq

11:00 - 11:30 a.m.

Macro Collision Industry Data and Trends

Kyle Krumlauf, Director Industry Analytics, CCC Intelligent Solutions

11:30 - 12:15 p.m.

A MSO & Private Equity Report

David Roberts, John Walcher, Focus Advisors

12:15 - 1:30 p.m.

Plated Luncheon

Sponsored by PPG Industries

1:30 - 2:15 p.m.

Panel Discussion: Artificial Intelligence: Positive Disruption One Claim at a Time

Moderator: Dan Risley, CCC Intelligent Solutions
Levi Fawcett, Partly
Raj Pofale, Claims Genius
Harsh Desai, CCC Intelligent Solutions
Ryan Alley, Classic Collision

2:15 - 2:45 p.m.

Accident Frequency and Severity: What’s Actually Behind the Numbers?

Matt Moore, IIHS HLDI

2:45 - 3:15 p.m.

Networking Break

Sponsored by Axalta Coating Systems

3:15 - 4:00 p.m.

Panel Discussion: Calibration Tsunami: Bracing for Impact and Challenges

Moderator: Dan Risley, CCC Intelligent Solutions
Zach Balthrop, Boyd/Gerber Collision
Jerod Guerin, QCG

4:00 - 4:15 p.m.

Closing Comments

Brian Kaner, President and CEO, Boyd Services Group Inc.

4:15 - 6:00 p.m.

Industry Networking Reception

Sponsored by Sherwin-Williams