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MSO Symposium

The Premier Executive Event for the Collision Repair Industry

This annual meeting was created for and is directed by many of the most experienced, high-growth executives from leading Multi-Shop Operators (MSOs) across North America. Focal points of this event include opportunities to learn from industry peers, acquire knowledge on trends and topics from field experts that influence the collision repair business, establish valuable relationships, and discover equipment and service offerings available for collision repair business’ success.

Leaders and members of the MSO Symposium’s advisory board are directly involved in the repair industry and come from leading MSOs like Caliber Collision, DrivenBrands, Fix Auto, Gerber Collision & Glass, and others. Attendees of the event can expect to gain useful and original information from key decision-makers that will help guide businesses today and into the future.

The MSO Symposium’s program and content is relevant for members of current multi- shop operations (MSOs), owners of large, independent collision repair facilities, OEM representatives, and insurance professionals.

The 2020 MSO Symposium will consist of webinar sessions over the course of a week, beginning Monday, Nov. 9 and concluding on Friday, Nov. 13. The event will contain the same style sessions as in previous years but will be delivered in single-session installments ranging in 60-90 minutes over the course of the week. This year’s event is open to the entire industry and free of charge, allowing those who are not normally able to attend the opportunity to learn about the MSO market.

A limited number of industry sponsors position are available to those looking to further support the multi-shop operators within the collision repair industry. If interested in taking advantage of one of the limited sponsorship positions, please e-mail Jennie Lenk at or Brian Nessen at

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