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MSO Symposium

2023 Program Agenda


9:00 - 10:00 a.m.

Welcome Breakfast & Networking Hour

Sponsored by Original One Parts

10:00 - 10:15 a.m.

Event Overview and Introductions

Master of Ceremonies - Matt Ebert, Founder and CEO, Crash Champions
Master of Ceremonies - Dan Risley, V.P. Quality Repair & Market Development, CCC Intelligent Solutions

10:15 - 10:45 a.m.

Trends and Metrics Impacting the Repair Facility Market

The Trends and Metrics review will cover a number of factors affecting repair facilities. The landscape in the body shop industry is changing and it’s important to be prepared for those shifts. Mazurek will also review a number of key metrics that will give the symposium participants visibility into the future of the industry.

Bart Mazurek, Vice President of Consulting & Services, CCC Intelligent Solutions

10:45 - 11:15 a.m.

Consolidation 2023: The Big Consolidators and the Fast Track MSOs Chasing Them

This presentation will share key data about the state of consolidation in the collision repair industry. Roberts will examine with the audience the growth trajectories of not just the five largest consolidators and the eight other private equity backed platforms, but he will also include some of the fastest growing independent MSOs across the industry.

David Roberts, Managing Director , Focus Advisors

11:15 - 11:45 a.m.

Private Equity and Consolidation Trends Across the Collision Landscape

Consolidation through M&A continues to be a major trend impacting all facets of the collision repair industry. This session will go beyond MSO consolidation and provide attendees with an overview of consolidation throughout the collision supply chain, covering parts distribution, recycled parts, paint, and technology such as software, vehicle diagnostics, and calibrations.


Joe Sparacino, Managing Director, Head of Auto Aftermarket Investment Banking, Stifel Investment Banking

11:45 - 12:30 p.m.

Broken Narratives and Busted Bumpers - 2024 Outlook for the Auto Repair Market

In this data-rich outlook, Dr. Christopher Thornberg of Beacon Economics will go far beyond the charts and dive into the narratives that drive decisions and impact our unique industry. His expert commentary, legacy of correct calls, and irreverent style has made him a regular on major news outlets and a sought-after speaker for businesses, municipalities, and industry associations across the nation.

Dr. Christopher Thornberg, PhD, Founding Partner, Beacon Economics

12:30 - 1:45 p.m.

Formal Luncheon

Sponsored by PPG

1:45 - 2:30 p.m.

Panel Discussion: After the First Location -Challenges and Opportunities of Growing an MSO

This informative panel discussion will provide attendees with insight as to how they are funding their growth, the art of financing a deal and how diversification has positioned them to succeed. These fast-growing regional MSO’s will also share their biggest obstacles including how and when to staff for growth.

Moderator: Mike Anderson, President, Collision Advice
Casey Lund, Owner, Collision Leaders
Ryan Clark, Vice President, Eustis Body Shop
Doug Martin, President, Martin's Body Shop
Andy Tylka, Owner & CEO, Tag Auto Group

2:30 - 3:00 p.m.

Beyond Consolidation

Why these are the best times ever for the collision industry, and why they should continue.

Rex Green, Global Co-Head, Automotive Aftermarket Investment Banking, Jefferies LLC

3:00 - 3:45 p.m.

Networking Break

Sponsored by Axalta Coating Systems

3:45 - 4:30 p.m.

Panel Discussion: Evolving Scanning & Calibration Business Models

The growth and accelerated pace of Advanced Driver Assistance Systems (ADAS) in today’s vehicles are transforming the industry. Calibrations are becoming more mainstream and a regular part of the repair process. This panel of industry leading national MSO’s will share how their businesses are uniquely positioned and adapting to this change with a strict focus on safety.

Moderator: Dan Risley, Vice President of Quality Repair and Market Development, CCC Intelligent Solutions
John Panagopoulos, Chief Operating Officer, ATE - Crash Champions
Darrell Amberson, President, AVT - LaMettry's Collision
Darren Huggins, National Collision Director, Berkshire Hathway Automotive
Mark Miller, Group Vice President, MAS - Gerber Collision & Glass
Don Mikrut, Vice President, ProTech - Caliber Collision

4:30 - 5:15 p.m.

Using Big Data for Accurate Collision Assessments

Accurate collision assessments improve the claims and adjustments process. A side effect of inaccurate assessments is the vehicle sits in the lot and waits for action. How can the window from assessment to action be narrowed? Big data techniques make it possible for analysts to bridge legacy data with assessment data. In this session, the possibilities for using big data techniques will be uncovered so assessors can make better decisions faster and draw conclusions with a higher degree of accuracy.

Richard Elberger, Sr Manager Software Defined Vehicle, AWS IoT Automotive, Amazon Web Services

5:15 - 7:00 p.m.

Industry Networking Reception

Sponsored by Sherwin-Williams