Mobile Toggle
MSO Symposium

2025 Speaker Line-up

Ryan AlleyCIO, Classic Collision

Ryan Alley is the Chief Information Officer at Classic Collision, where he leads the technology, cybersecurity, and digital innovation initiatives across the organization.. Ryan joined Classic Collision in 2021. Prior to Classic Collision Ryan spent 20+ years as a technology leader, building data and automation platforms across the automotive, consumer insights, and finance industries.

Harsh DesaiGroup Vice President, Product Development, CCC Intelligent Solutions

Harsh Desai is Group Vice President at CCC Intelligent Solutions, where he leads initiatives that apply Artificial Intelligence and Optimization technologies to solve complex, real-world business problems at scale. With over two decades of experience in product engineering and technology leadership, Harsh has built and led high-performing teams that deliver intelligent, data-driven solutions across multiple domains.
At CCC, Harsh has been instrumental in driving innovation through advanced AI models, workflow automation, and large-scale data platforms that power decision-making for the automotive, insurance, and collision repair ecosystems. His work focuses on bridging the gap between cutting-edge research and practical business outcomes – transforming operations through applied AI and optimization.
Prior to CCC, Harsh held technology leadership roles at Manhattan Associates, where he architected scalable systems, introduced machine learning-driven decision engines, and implemented optimization frameworks that enhanced efficiency and customer experience.
A passionate advocate for responsible and outcome-focused AI, Harsh combines deep technical expertise with a pragmatic approach to delivering measurable impact through technology.

Levi FawcettFounder and CEO, Partly

Levi Fawcett is the Founder and CEO of Partly, which builds domain-specific AI for the auto parts industry. Partly’s digital parts infrastructure enables businesses across the parts supply chain to build and scale complex parts systems with unprecedented accuracy in parts identification.

A Forbes 30 Under 30, Levi served as a lead engineer at Rocket Lab, where he spearheaded the guidance and simulation team responsible for mission-critical rocket navigation systems, founded four companies, before scaling Partly and raising a $21 million Series A.

Currently expanding into North America, Partly’s proprietary technology is being deployed by MSOs to standardise and optimise procurement across their networks.

Brian KanerCEO, Boyd Group

Brian Kaner is the President and CEO of Boyd Group Services Inc.  He joined Boyd in October 2022 as Executive Vice President and Chief Operating Officer for the Boyd Group’s collision business. Mr. Kaner had responsibility for Boyd’s collision operations in both the United States and Canada. On August 8, 2024, Mr. Kaner was appointed as President and Chief Operating Officer. In his expanded role, Mr. Kaner had operating responsibility for the entire company. On May 14, 2025, Mr. Kaner was appointed as President and CEO of BGSI. Mr. Kaner was previously CEO & President of Pep Boys & Icahn Automotive Services where he led all functional disciplines and field leadership teams overseeing 1,000 company owned and nearly 800 franchise locations. Before joining Icahn Enterprises L.P., Mr. Kaner worked for Sears Holdings Corporation as President of Sears Auto Centers.

Kyle KrumlaufDirector Industry Analytics, CCC Intelligent Solutions

Kyle Krumlauf is Director of Industry Analytics for CCC Intelligent Solutions, a leading cloud platform powering the P&C insurance economy, responsible for equipping customers with information and insights to help them manage their businesses.

Kyle brings over 20 years of industry experience, having served in a variety of leadership and individual contributor roles at Nationwide and Grange Insurance.  His list of relevant accomplishments is long and varied – working in Claims, Comparative Rating, Product Management, Competitive Intelligence, Commercial Lines BI & Analytics, and Innovation.  He was awarded a CEO Award at Nationwide in 2014 for Innovation & Continuous Improvement, and an Accolade Award at Grange in 2019 for his work in Innovation.

Kyle earned a BA in Political Science and History from Ashland University and an MBA from Ohio Dominican University. He also holds the CPCU and ARM designations.  Kyle resides in Dublin, Ohio with his wife, Clare, and sons, Evan and Henry.

Matt MooreChief Insurance Operations Officer, IIHS-HLDI

Chief Insurance Operations Officer, IIHS-HLDI

Matt Moore is the chief insurance operations officer at the Insurance Institute for Highway Safety and the Highway Loss Data Institute. He oversees HLDI operations and is responsible for delivery of services to member companies, outreach to the insurance industry as a whole, and strategic direction to build these relationships.

Mr. Moore has been closely involved in HLDI research since joining the organization in 1999. He has authored numerous research papers and spearheaded several studies that were world firsts on topics such as legal recreational marijuana, antilock braking systems for motorcycles and collision avoidance technologies. In particular, his early work showing the benefits of front automatic emergency braking laid the groundwork for near-universal adoption of the technology.

Mr. Moore holds an MBA and a bachelor’s degree from Saint Francis University in Pennsylvania.

Michael NormyleSenior Director of Economic Research, NASDAQ

Michael Normyle is a U.S. economist at Nasdaq. As part of the Economic Research group, he works with the Chief Economist in helping clients internally and externally understand the market implications of macroeconomic developments and forecasts.

Michael has over 10 years of experience in macroeconomic research. Prior to joining Nasdaq at the start of 2022, he developed expertise in economic cycle forecasting, including business cycles and inflation cycles for the G20 economies, at the Economic Cycle Research Institute (ECRI). His work focused on identifying cyclical and structural economic trends and their implications for monetary policy and for country-specific, regional, and global macroeconomic outlooks.

Between his experience at Nasdaq and ECRI, Michael understands how macroeconomics works in the real economy and how it impacts markets.

Michael has a B.A. in Economics and an M.A. in Applied Economics, both from Johns Hopkins University. 

Raj PofaleFounder & CEO, Claims Genius

Raj Pofale is the CEO of Claim Genius, a leading insurtech company revolutionizing the insurance claims process with AI-driven solutions. Under his leadership, Claim Genius has expanded into multiple automotive verticals, including rental car companies, OEM dealerships, the collision repair industry, and the salvage sector. Renowned for his visionary approach and deep expertise in technology and operations, Raj drives innovation that accelerates claim resolution, reduces costs, and elevates customer experience across diverse insurance markets.

Dan RisleyVice President of Quality Repair, CCC Intelligent Solutions

Dan is the Vice President of Quality Repair and Market Development for CCC Intelligent Solutions.  He has spent the past 30 years working in the collision repair industry. He began working in a family owned and operated collision repair facility in Chicago, Illinois. Upon leaving the family business, he began his career in the industry by working as a refinish sales and service representative for BASF and later as a project manager for CCC Information Services. He spent eight years as the President of the Society of Collision Repair Specialists (SCRS) and five years as the President of the Automotive Service Association (ASA).  In 2021, he was inducted into the collision industry’s hall of fame (Hall of Eagles).

In his current role at CCC, he works closely with the collision repairers, insurance carriers and the car manufacturers as advanced driver assistance systems become a greater part of the claims and repair processes. In addition to his volunteer activity with the MSO Symposium, Dan is also the current chairman of the Collision Industry Conference (CIC).

Dan’s has participated on many board and committees over his career including:  Collision Industry Electronic Commerce Association (CIECA) board member, Collision Industry Conference (CIC) Database Task Force co-chair, CIC Data Access, Privacy & Security Committee co-chair, Collision Industry Foundation (CIF) chariman, Automotive Management Institute (AMI) board member, Certified Aftermarket Parts Association (CAPA) technical committee, Aftermarket Telematics Task Force member, NSF Repair Standard advisory board, Database Enhancement Gateway (DEG) board member,  State Farm Advisory Council, Taiwan Aftermarket Parts Task Force and National Auto Body Council (NABC) board member.

David Roberts Founder | Managing Director, Focus Advisors

David brings unparalleled knowledge and experience to his strategic advisory and mergers and acquisition work in the automotive services industry. In 1995, he and his partner, Matthew Ohrnstein, co-founded Caliber Collision, the world’s first and now its largest collision repair consolidator. As Chairman of Caliber through 2003 and the initial leader of its Corporate Development team, he wrote the book on how to change, grow and thrive in this intensely competitive industry. Helping raise more than $125 million in capital for Caliber and other providers, he also led the acquisition of 37 individual shops and Multiple Shop Operators at Caliber.

James SpearsHead of Automotive and Property, Tractable

Jimmy is the Head of Automotive and Property for Tractable, which develops artificial intelligence for accident and disaster recovery. Growing exponentially across 14 countries, the solution has processed more that $2B in auto accidents and accelerated recovery for over a million households, equipping 31+ of the top 100 global insurers. 

Prior to Tractable, he led the USAA Auto Experience and the USAA Global Auto Physical Damage operations and strategy. Before that, he led the Strategic Initiatives team at Farmers Insurance and served on staff at Nationwide Insurance. 

Jimmy currently serves as Chair of the Future Disruptions Committee for the Collision Industry Conference, and Chair of the Artificial Intelligence Committee for CIECA, and served 7 years as an Advisory Board Member for Towing and Storage for the Texas Department of Licensing and Regulation, Member of the Board of Trustees for the Collision Repair Education Foundation, and as a Mentor for the military veterans served by the Disabled American Veterans  Patriot Boot Camp. 

Jimmy served 13 years in the US Army- a combat veteran of Desert Shield/Desert Storm. He was the Distinguished Military Graduate of the JFK School of Special Warfare at Fort Bragg, NC, Graduate of the US Armor Officers School at Ft. Knox, KY, and Graduate of the Infantry School, at Ft. Benning, GA. 

John WalcherExecutive Vice President, Managing Director, Focus Advisors

The Former President and Chief M&A Advisor at Veritas Advisors, John brings almost 30 years of industry experience to Focus. Considered one of the most experienced M&A and strategy advisors in the Automotive Aftermarket, John has extensive domestic and international transaction, corporate development, capital raising, strategy, valuation and real estate experience in varied environments. He worked with everything from start-ups to private equity-sponsored consolidators to the Fortune 500 — leading M&A teams for Caliber Collision, DaVita, and Tyco International. John holds a BS in Economics from UC Riverside, and a Master’s Degree in Finance from the London Business School.