North Richland Hills, Texas, Oct. 1, 2025 – The MSO Symposium, an exclusive one-day conference created by and for multi-shop owners and operators and their collision industry partners, will be held in Las Vegas, Monday, Nov. 3. As is tradition, this annual program provides insight on critical topics for the leaders and executives of the most influential collision repair businesses in North America and beyond.
“For me and my team, it’s a must-attend event — a place to stay ahead of industry shifts, engage with peers, and gain insights that directly influence our strategy.” States Gary Bunce, Senior Vice President, Sales, Gerber Collision & Glass. This is the 14th annual MSO Symposium and the sixth consecutive year it will be hosted in Las Vegas, the Monday before the SEMA/AAPEX shows.
The 2025 conference doors open at 9:00 AM and sessions begin at 10:00 AM at Rio Hotel and Casino, a Destination by Hyatt. Master of Ceremonies, Brian Kaner, CEO of Boyd Group Services, opens the program with a review of the topics shaping the day’s program and sets the stage for Keynote presenter Michael Normyle of Nasdaq, to discuss up-to-date economic insight.
To follow, CCC Intelligent Solutions will provide a macro-level view of recent vehicle developments and data in claims processing, while Focus Advisors is set to deliver the latest on consolidation numbers and trends.
Afternoon sessions include presentations from Mark Moore of IIHS and Shawn Mulvay of Liberty Mutual Insurance. There will also be panel discussions with industry experts including Claims Genius, Tractable, and Partly exploring implementation strategies for artificial intelligence in the collision repair process. The program will wrap up with a panel on preparations to manage the ongoing amplification of calibration inconsistencies and demands in the repair process, discussed by Quality Collision Group, Gerber Collision, State Farm and others.
“The MSO Symposium fosters an environment where transparency, innovation, and collaboration take center stage. ” emphasizes Gary Bunce. The conference concludes with a pre-dinner cocktail reception from 4:30-6:00 p.m.
Those interested in registering for this year’s event should be advised that attendance is permitted only to those who meet the qualification standards. For more information on these standards and registration visit: msosymposium.com/register
To view more details on the 2025 MSO Symposium conference timeline and agenda visit this page of our website.
For information on this year’s speaker line-up, check out msosymposium.com/speakers