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Posts Tagged ‘multi-shop operator’

MSO Executives, Economic-Forecaster, and Data Experts Among 2025 MSO Symposium Speakers

Posted by Jennie

North Richland Hills, Texas, Oct. 1, 2025 – The MSO Symposium, an exclusive one-day conference created by and for multi-shop owners and operators and their collision industry partners, will be held in Las Vegas, Monday, Nov. 3. As is tradition, this annual program provides insight on critical topics for the leaders and executives of the most influential collision repair businesses in North America and beyond. 

“For me and my team, it’s a must-attend event — a place to stay ahead of industry shifts, engage with peers, and gain insights that directly influence our strategy.” States Gary Bunce, Senior Vice President, Sales, Gerber Collision & Glass. This is the 14th annual MSO Symposium and the sixth consecutive year it will be hosted in Las Vegas, the Monday before the SEMA/AAPEX shows.

The 2025 conference doors open at 9:00 AM and sessions begin at 10:00 AM at Rio Hotel and Casino, a Destination by Hyatt. Master of Ceremonies, Brian Kaner, CEO of Boyd Group Services, opens the program with a review of the topics shaping the day’s program and sets the stage for Keynote presenter Michael Normyle of Nasdaq, to discuss up-to-date economic insight. 

To follow, CCC Intelligent Solutions will provide a macro-level view of recent vehicle developments and data in claims processing, while Focus Advisors is set to deliver the latest on consolidation numbers and trends.

Afternoon sessions include presentations from Mark Moore of IIHS and Shawn Mulvay of Liberty Mutual Insurance. There will also be panel discussions with industry experts including Claims Genius, Tractable, and Partly exploring implementation strategies for artificial intelligence in the collision repair process. The program will wrap up with a panel on preparations to manage the ongoing amplification of calibration inconsistencies and demands in the repair process, discussed by Quality Collision Group, Gerber Collision, State Farm and others.

“The MSO Symposium fosters an environment where transparency, innovation, and collaboration take center stage. ” emphasizes Gary Bunce. The conference concludes with a pre-dinner cocktail reception from 4:30-6:00 p.m.

Those interested in registering for this year’s event should be advised that attendance is permitted only to those who meet the qualification standards. For more information on these standards and registration visit: msosymposium.com/register

To view more details on the 2025 MSO Symposium conference timeline and agenda visit this page of our website.
For information on this year’s speaker line-up, check out msosymposium.com/speakers

MSO Symposium Conference Agenda for 2025 Released

Posted by Jennie

North Richland Hills, Texas, Sept. 18, 2025 – The one-day conference agenda for the 2025 MSO Symposium has been confirmed by the advisory board and administration. The only collision industry event created by and for multi-shop owners and operators, will be held in Las Vegas, Nov. 3, the Monday before SEMA/AAPEX, at Rio Hotel & Casino, a Destination by Hyatt.

Beginning at 9:00 a.m. PDT, the most influential and forward-thinking collision repairers in North America will arrive for a day of high-quality content and impactful networking functions.  

Below is an overview of the MSO Symposium’s 2025 conference timeline and agenda:

Monday, November 3, 2025

9:00 – 10:00 a.m.    Networking Breakfast – Sponsored by LKQ Corporation

10:00 – 10:15 a.m.   Welcome and Introductions

10:15 – 11:00 a.m.   Global Uncertainty & Tariffs: Economic Implications for Companies and Markets

11:00 – 11:30 a.m.   Macro Collision Industry Data and Trends

11:30 – 12:15 p.m.   A MSO & Private Equity Report

12:15 – 1:30 p.m.   Plated Luncheon – Sponsored by PPG Industries

1:30 – 2:15 p.m.     Panel Discussion: Artificial Intelligence: Positive Disruption One Claim at a Time

2:15 – 2:45 p.m.     Accident Frequency and Severity: What’s Actually Behind the Numbers?

2:45 – 3:15 p.m.     Networking Break – Sponsored by Axalta Coating Systems

3:15 – 4:00 p.m.    Panel Discussion: Calibration Tsunami: Bracing for Impact and Challenges

4:00 – 4:20 p.m.    Insurance Carrier Presentation

4:20 – 4:30 p.m.    Closing Comments 

4:30 – 6:00 p.m.    Industry Networking Reception – Sponsored by Sherwin-Williams

 

This year’s speakers and panelists represent some of the most important companies in the industry, including Nasdaq, Insurance Institute for Highway Safety (IIHS), Classic Collision, Focus Advisors, Gerber Collision, Quality Collision Group, CCC Intelligent Solutions, Partly, Claims Genius, and more. For additional details about the 2025 agenda, visit www.msosymposium.com/agenda

Those interested in attending the 2025 event should act quickly as attendance is limited. One must qualify to attend. Those who qualify include employees of multi-shop operators of all sizes, insurers, OEMs, and single-location repair facilities with revenue exceeding $3 million in annual sales. 

To access the registration page go here.
For additional information visit msosymposium.com or reach out to Jennie Lepore or Brian Nessen.

Nasdaq to Keynote at MSO Symposium in Las Vegas

Posted by Jennie

North Richland Hills, Texas, September 15, 2025 –  Nasdaq returns to Las Vegas to kick off the 14th annual MSO Symposium. Senior Director of Economic Research, Michael Normlye, is set to take the stage Monday, November 3rd, at Rio Hotel & Casino, a Destination by Hyatt.

As part of the Economic Research group, Normyle works with Nasdaq’s Chief Economist in helping clients, internally and externally, understand the market implications of macroeconomic developments and forecasts. Normyle’s expertise in economic cycle forecasting, including business cycles and inflation cycles, will provide a fresh and in-depth perspective on the latest in the state of the US economy, with a look at the impacts of US trade policy on the market, what it means for the collision repair industry, as well as provide explanations for record high US equity prices amid economic crosscurrents. 

Nasdaq’s keynote presentation, Global Uncertainty & Tariffs: Economic Implications for Companies and Markets, sponsored by I-CAR, will follow the Welcome Breakfast & Networking Hour, sponsored by LKQ Corporation. A line-up full of uniquely informative presentations and discerning panel discussions will take place throughout the day, providing industry leadership knowledge for business guidance and direction. Surrounding these sessions are a number of networking opportunities including a plated luncheon, hosted by PPG; an afternoon break; and a pre-dinner cocktail reception.

This year’s event has already generated a lot of interest and MSO Symposium staff encourage qualified industry stakeholders to register as soon as possible, seating is limited. This is a “closed” meeting; those invited to attend include:

  • Owners, executives, or managers of any size multi-shop operation (MSO)
  • Leadership of an independent collision repair facility operating with greater than $3 million in annual sales
  • Insurance company representatives
  • OEM vehicle manufacturer representatives

The only exceptions to this list is the limited number of sponsors that help underwrite the program.

For those attending the AAPEX/SEMA show that same week, note the MSO Symposium is independent of that event and does require a separate registration. 

To access registration to the MSO Symposium visit this link.
To access registration to attend the SEMA and AAPEX shows, go here.
To learn more visit: msosymposium.com or call 281-819-2332.